1. Package Policy

• All laser hair removal packages are non-refundable, non-transferable, and non-exchangeable.

• Packages must be used within 12 months or the end of cycle of the purchase date.

• Sessions may not be split or shared between multiple clients.

• Any discounts or promotions are valid only at the time of purchase and cannot be combined with other offers.

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2. Scheduling & Appointments

• Clients are responsible for booking and maintaining their own appointments within the package term.

• A 24-hour notice is required for cancellations or rescheduling.

• No-shows will automatically result in the loss of one session from the package.

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3. Treatment Preparation

• The treatment area must be shaved 24 hours prior to your appointment.

• Do not wax, tweeze, thread, or use depilatory creams at least 2 weeks before treatment.

• Avoid tanning, self-tanners, or sun exposure 7 days before and after your session.

• Clean skin only: no lotions, deodorant, makeup, or oils on the treated area.

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4. Medical Disclosure

• Clients must disclose any medications, medical conditions, or skin sensitivities before each session.

• Certain medications (like antibiotics, Accutane, or photosensitizing drugs) may require a temporary pause in treatment for safety.

• Pregnant or breastfeeding clients are not eligible for laser hair removal.

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5. Results Disclaimer

• Laser hair removal provides permanent hair reduction, not guaranteed permanent removal.

• Results vary based on skin tone, hair color, hormonal balance, and consistency of treatments.

• Missed or delayed sessions may impact effectiveness and overall results.

• Maintenance sessions may be required for long-term smoothness.

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6. Liability & Consent

• By booking, you confirm that you have read and understood the pre- and post-care instructions and agree to follow them.

• Face & Body Labs and its practitioners are not responsible for adverse reactions caused by non-compliance with instructions or undisclosed medical history.

• Clients must sign a Laser Hair Removal Consent Form before beginning treatment.